Support

Frequently asked questions

Quick answers to the most common questions about orders, custom bouquets, and aftercare.

Orders are confirmed once checkout is completed.
Custom bouquet requests are handled through the custom bouquet flow.
We can help with size, color, and occasion matching.

How do I place an order?

Browse the collection, add your bouquet to cart, and complete checkout. If you need something custom, use the custom bouquet page so we can tailor the arrangement.

Can I request a custom bouquet?

Yes. The custom bouquet page is the best place to tell us what occasion, colors, and budget you want. We’ll follow up with options that fit your request.

How do I contact support?

Use the contact page and your message will reach our inbox directly. We also keep the form submissions in the admin messages view.

Ask a question